VIP Card Terms And Conditions

  1. This Card is only for use at the participating outlet boutiques at Bicester Village, as listed in this terms and conditions booklet.

  2. This Card must be presented at the time of purchase in order to receive the reduction.

  3. This Card is only valid on the date of issue.

  4. This Card is not valid in conjunction with any other promotions or offers.

  5. This Card is only valid for use by the person to whom it is issued and is not transferrable.

  6. This Card has no cash value and cannot be used for previously made purchases. This Card is issued to you personally, and any duplication, sale, re-sale or trade of a Card is strictly prohibited.

  7. The reductions offered by this VIP Card are in relation to the relevant outlet boutique’s prices, before the application of any taxes, duties, levies or administration or similar fees.

  8. The customer acknowledges and agrees that:

    1. 8.1  Value Retail Management (Bicester Village) Ltd, members of the same group of companies as

      Value Retail Management (Bicester Village) Ltd and the owners of Bicester Village (together “VR”) are not responsible for the prices at which the participating outlet boutique advertises or sells goods from time to time;

    2. 8.2  VR is acting as the agent of the participating outlet boutiques at all times and the VIP Card creates no contractual relationship between VR and the customer in relation to the discount offered in this Card or otherwise;

    3. 8.3  VR gives no warranties regarding the goods (including without limitation the quality thereof) that the customer may obtain with this VIP Card from the relevant outlet boutiques;

    4. 8.4  The customer shall have no right, and waives his/her ability to make any claim against VR in the event that any relevant outlet boutique fails to honour this VIP Card in whole or part or for any subsequent withdrawal of the Card, and the customer’s only remedy in that situation is to claim against the participating outlet boutique; and

    5. 8.5  The customer shall have no right, and waives his/her ability to make any claim for loss or damage (to person or property) save as may not be excluded by law, suffered by the customer or third persons in consequence of the customer’s use of this reduction Card in procuring goods from any participating outlet boutique.

  9. These terms and conditions apply to any purchases made from the participating outlet boutiques at Bicester Village and are subject to the terms and conditions of sale applied by each boutique.

  10. The customer shall indemnify VR, VR’s officers and employees, and hold them harmless from and against any actions, claims, damages (including amounts paid on a without prejudice basis), losses and costs suffered by VR and/or those companies’ officers and employees in consequence of any action or claim made by a cus- tomer that is at variance with the acknowledgements, agreements and waivers made by the customer above.

  11. VR reserves the right to withdraw this Card at any time and for any reason whatsoever. This Card will become invalid if tampered with in any way.

  12. By using this Card, Value Retail Management (Bicester Village) Limited assumes that you have completed a VIP Redemption Form which includes your acceptance of the privacy policy of Value Retail Management (Bicester Village) Limited. Please review the privacy policy at

  13. The customer acknowledges that some of the boutiques listed in the Card (in particular those marked as temporary) may not be operating on the day of use. There may also be recently opened boutiques participating which are not listed and the customer should enquire in the Bicester Visitor Centre for details.


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