Our Services

Bicester Visitor Centre

Guest Services

Bicester Visitor Centre, located in the Village, and the Information Hub, located adjacent to Bicester Village Train Station, are the first places to contact if you have any questions regarding your visit and shopping services. Open seven days a week you can contact us by calling +(44) 01869 366 266 or email us on BicesterVisitorCentre@BicesterVillage.com.

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Hands Free Shopping

Shopping Services

You shop, we collect. Simply shop at your favourite boutiques, then relax while our boutique assistants pack your purchases ready for collection. Book at the Bicester Visitor Centre or Information Hub on arrival. 

Bicester Village Gift Card

Shopping Services

Treat your family and friends to a Gift Card from Bicester Village and let them indulge in your favourite designer brands, all with up to 60% off the RRP.

Buy Online

Valet Parking

Shopping Services

Arrive in style and book your Valet Parking in advance of your visit for a truly effortless shopping experience for just £25. 

Book by email ValetParking@BicesterVillage.com or call +44 (0)1869 366266.

*Bookings must be made at least 12 hours in advance.

Shopping Packages

Shopping Services

Enjoy luxurious shopping experience or treat someone to the perfect day out with our Shopping Package, combining gift cards, luxury transport to and from the village, lunch or dinner, extra discounts and Hands-Free Shopping. 


London Same-Night Delivery

Delivery to central London (hotels and residences) made on the same evening. Service operates Monday to Friday at £130 for the first box, £6 each additional box, including VAT.

Overnight Delivery (UK)

Delivery to other UK addresses the next working day. Please note that the cut-off point for Monday deliveries is on Friday at 15.00 and deliveries arranged after this point and before Monday 15.00 will be delivered on Tuesday (bank holidays excluded). £24 per box, including VAT.

International Delivery

Delivery to any address around the world by deferred air courier service.

Luggage Drop

Travel Services

Store your luggage while you shop for an effortless experience. Simply take your luggage to the Bicester Visitor Centre or the Information Hub located next to Bicester Village Station, and collect before you leave.

Available from Monday to Sunday. For more information contact us on +44 1869 366266.

Frequent Flyer Rewards

Travel Services

From miles to points, 14 airlines offer rewards via Frequent Flyer and Reward Programmes when you shop at Bicester Village. For a full list of rewards and participating airlines, including British Airways and Virgin Atlantic, and the rewards they offer, see the link below.

List of partners

Instant Tax Refund & Money Change

Travel Services

Claim your VAT refund in the Village rather than at the airport and change currency to more than 40 currencies from around the world. Find ChangeGroup located next to the Bicester Visitor Centre.

How to Claim

Free Wifi

Village Services

Free Wi-Fi is available throughout the Village. Simply select Free Village Wi-Fi as the wireless service and follow the onscreen instructions.

Children play area

Village Services

Our dedicated children's play area is specially designed for our younger guests. The play area is open during Village opening hours.

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Other Services

Village Services

Bicester Village Station

Contemplation room

Baby changing facilities

Wheelchairs and mobility scooters

Free on-site parking

Assistance dogs only

Enquire at Bicester Visitor Centre

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